Although "customer service" is a term that is normally reserved for businesses and industries, nonprofit organizations also provide customer service every day to clients, donors, volunteers, and more.  In a nonprofit world where competition for dollars is often fierce, it is imperative for organizations to stand out amongst hundreds of others; and one way to accomplish this is through excellent customer service.  Exceptional customer service is the key to delivering high-quality services to achieve your mission, reach your goals, and build a strong reputation in the community.  Join us to learn more about the importance of customer service and how your organization can ensure that donors, clients and volunteers receive the best service possible.